All contributions gone?

Technical Support and Questions

Default avatar

Laura Sheeran

Dec 2018

I logged into my account yesterday and was told I should update my data as per new calculations and that it should only take a few minutes. Its a day later and whenever I click on 'View Data' (it still says all my contributions are there), the page loads and still says No Data Selected. Should I just keep waiting or do I need to do something to retrieve my data?

  • created

    Dec 2018

  • last reply

    Dec 2018

  • replies


  • users


  • Default avatar
  • Thumb sebastian kuhlgert square
Thumb sebastian kuhlgert square


Dec 2018

Hi Laura,

everything is fine. Your contributions are all there and have been re-calculated. As it says, no data was selected, so you have to select data to view, by creating a series. Please see the tutorial and the help on series.