Trouble creating a new project

Technical Support and Questions

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Meera L Sethi

May 2017

I'm having trouble creating a new project—after selecting a category and entering a name, clicking "Start New Project" just causes the page to reload without moving to the next step. This is happening in both Safari and Chrome—any suggestions? Thanks!

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Sean

May 2017

Hm! Very interesting, after your post, I went and created a quick mock project and it went through and was created. I was using the Chrome browser myself. Maybe give it another try on Chrome perhaps?

-Sean at PhotosynQ

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Meera L Sethi

May 2017

I failed several more times but then finally succeeded despite not doing anything differently, so the mystery remains but the problem is solved. :)

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Sean

May 2017

At least everything is going for you now! Either way I will bring this up to our website guys tomorrow at work to see if they might have an explanation and fill you in. :D