Trouble creating a new project

Technical Support and Questions

Thumb img 20160320 094226

Meera L Sethi

May 2017

I'm having trouble creating a new project—after selecting a category and entering a name, clicking "Start New Project" just causes the page to reload without moving to the next step. This is happening in both Safari and Chrome—any suggestions? Thanks!

  • created

    May 2017

  • last reply

    May 2017

  • replies

    3

  • users

    2

  • Thumb img 20160320 094226
  • Default avatar
Default avatar

Sean

May 2017

Hm! Very interesting, after your post, I went and created a quick mock project and it went through and was created. I was using the Chrome browser myself. Maybe give it another try on Chrome perhaps?

-Sean at PhotosynQ

Thumb img 20160320 094226

Meera L Sethi

May 2017

I failed several more times but then finally succeeded despite not doing anything differently, so the mystery remains but the problem is solved. :)

Default avatar

Sean

May 2017

At least everything is going for you now! Either way I will bring this up to our website guys tomorrow at work to see if they might have an explanation and fill you in. :D