Technical Support and Questions

Please attempt to thoroughly troubleshoot the problem yourself AND search the forums for solutions before posting!

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Battery replacement and problems during shipping

By Greg Austic

See images below. This is the battery compartment for the MultispeQ Beta. You remove the back cover (sometime requires some force, then you can replace the batteries. If for some reason the battery boxes come lose (as seen below), you can just put them back with the wiring snug between them and the top of the case as seen here. Note the connection to the circuit board ... read more
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Apr 2015


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For technical support, the more info the better!

By Greg Austic

When asking a technical question, provide enough information for us to help! Complete description of the problem Screenshot or the exact text of any error messages Your Device name and ID The operating system you're running (Android, Windows, Mac, Linux) Any other information needed to reproduce the problem.... Providing enough detailed information to reproduce your prob... read more
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Mar 2015